- Your floor will take 5 days to fully cure, during this time take extra caution when walking around or moving furniture.
- Avoid placing rugs or mats down for the first 30 days in areas with direct sunlight.
- Occasionally move anything that sits on the floor a few inches in any direction. This will help avoid getting discoloration marks from light bleaching.
- Keep curtains and/or blinds closed as much as possible to avoid direct sunlight hitting the floor.
- Put new felt pads on the feet of anything that comes in contact with the floor.
- Sweeping up the loose dirt that falls on the floor daily is the single best thing you can do to keep your floor in good shape. Loose dirt acts like a very fine sand-paper, over-time it slowly abrades the finish away. We recommend you use a soft microfiber with no cleaning solution to do this.
- Vacuums can also be used to remove loose dirt … just be aware that vacuums that get drag across your floor can cause unwanted scratches. Ideally your vacuum head with only have bristles that come in contact with the floor. Vacuum heads with wheels can cause light scratches.
- Only use “Bona Hardwood Floor Cleaner”, other unknown cleaners can destroy the finish. This is the only product we recommend and can be bought from Home Depot or Rona for about $25.
- NEVER use a steam mop to clean your hardwood floor.
It’s a fact – dogs scratch hardwood. The goal is to minimize the damage. Here are a few ideas:
- Try to keep your dog from running
- Keep their claws trimmed
- Clean dirt from paws when bringing dogs inside (especially winter)
- Restrict where your dog can roam in the house
- Dog urine will ruin your floor. Make sure any puppies or new dogs are fully house trained before allowing them to roam freely.
- Your floor will naturally expand and contract throughout the year due to the temperature and humidity variations. This movement disrupts the flat surface of newly refinished floors and can create small edges/lips along some boards.
- Keeping your humidity between 32%-36% with a temperature of 18-22 degrees is the best way to keep your floor from opening up and creating seasonal gapping. If you have hardwood in your entry or hallway, any snow or dirt from footwear must be cleaned off floor
SPILLS & DAMAGED
- Any liquids should be cleaned up as soon as possible. Use a paper towel to absorb liquid and wipe the floor with a clean damp cloth and then clean the area with Bona cleaning solution.
- There’s nothing you can do if the floor gets damaged. Apart from major damage, most scratches or unsightly marks can be fixed with relative ease.
- DO NOT drag or slide anything across the floor. If you need to replace a fridge, stove or any other heavy item, we strongly recommend you either roll it in place with a dolly that has soft rubber wheels, carry it into place or you can use our “air slider” (pick and drop off is your responsibility).
- When replacing baseboards, be aware that sliding across the floor on knee pads can create scratches.
- When painting baseboards and door trims, be aware that taping the floor off can cause problems when the tape is removed as it can lift the finish off the floor. To avoid this, use a low tack tape and only leave the tape on the floor as long as you need to (a few hours).
- Problems and concerns about work quality or imperfections. Your floor has been finished to meet the National Hardwood Flooring Associations standards and guidelines. These guidelines ensure that you as a customer are guaranteed a high quality floor and the flooring contractor isn’t expected to deliver a literally perfect final product. Minor imperfections are always to be expected. If necessary, an independent flooring inspector will be called in to verify whether or not the floor passes. If the floor passes the flooring inspection, the customer will be liable for any costs involved.
- The finish on your floor will wear away over time. It’s critical to the long-term health of your floor to have an extra coat or two of finish added to your floor when required. As a guideline, every 3-5 years will be adequate for most households.